Privacy Policy
A legal disclaimer
Last updated: October 2026
Your privacy is important to Peace. Love. Cake. This Privacy Policy explains how personal information is collected, used, and protected when you visit peacelovecake.ca or place an order. By using this website or submitting any form, you agree to the practices described in this policy.
Peace. Love. Cake. is a sole proprietorship operated by Hope, based in Riverside South, Ottawa, Ontario, Canada. For any privacy-related questions, please contact ask@peacelovecake.ca.
What Information We Collect
When you interact with Peace. Love. Cake. through our website forms, we may collect the following personal information:
• Your full name
• Email address
• Phone number
• Delivery or pick up address
• Event details (date, venue, guest count)
• Cake design preferences, dietary requirements, and allergy information
• Payment information (processed securely through Square — we do not store card details)
• Any other information you voluntarily provide through our contact or order forms
How We Use Your Information
The personal information you provide is used solely for the purposes of:
• Processing and fulfilling your cake order or consultation request
• Communicating with you regarding your order, invoice, or enquiry
• Sending your DocuSign contract for signature
• Issuing invoices via Square
• Accommodating dietary requirements and allergy information
• Improving our services and client experience
Your information is never sold, rented, or shared with third parties for marketing purposes.
Photography & Social Media
Peace. Love. Cake. reserves the right to photograph all cake creations for portfolio and marketing purposes, including use on our website, Instagram, and other social media platforms. If your cake includes any personally identifying elements (such as a name or age on the cake), we will exercise discretion. If you would prefer your cake not to be photographed or shared, please notify us in writing prior to your order date.
Third-Party Services
To operate our business, we use the following trusted third-party platforms, each with their own privacy policies:
• Square — for payment processing and invoicing (squareup.com/legal/privacy)
• DocuSign — for contract signing (docusign.com/company/privacy-policy)
• Wix — our website platform (support.wix.com/en/article/privacy-policy)
• Google — for email communications via Gmail
We encourage you to review the privacy policies of these platforms, as they handle certain aspects of your data independently.
Data Retention
We retain your personal information only for as long as is necessary to fulfil the purposes outlined in this policy, or as required for business and tax record-keeping purposes. Client order information is typically retained for a minimum of 7 years in accordance with standard Canadian business record-keeping practices.
Your Rights (PIPEDA)
As a Canadian business, Peace. Love. Cake. is subject to the Personal Information Protection and Electronic Documents Act (PIPEDA). Under this legislation, you have the right to:
• Know what personal information we hold about you
• Request access to your personal information
• Request that inaccurate information be corrected
• Withdraw your consent for us to use your information (subject to legal or contractual obligations)
To exercise any of these rights, please contact us at ask@peacelovecake.ca.
Cookies & Website Data
Our website (peacelovecake.ca) is hosted on Wix, which may collect certain non-personally identifiable information through cookies and analytics tools, such as pages visited, time spent on the site, and device type. This data is used solely to understand how visitors interact with the website and to improve the user experience. You may adjust your browser settings to decline cookies at any time.
Data Security
We take reasonable precautions to protect your personal information from loss, misuse, and unauthorized access. All payment processing is handled securely through Square, and we do not store any credit card or banking information on our end. Communications containing sensitive information are handled through secure email and DocuSign.
Children's Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through our website, please contact us at ask@peacelovecake.ca and we will promptly remove it.
Changes to This Policy
Peace. Love. Cake. reserves the right to update this Privacy Policy at any time. Any changes will be reflected on this page with an updated date at the top. We encourage you to review this policy periodically.
11. Contact
For any questions, concerns, or requests regarding this Privacy Policy, please contact:
Peace. Love. Cake.
Riverside South, Ottawa, Ontario, Canada
peacelovecake.ca
These terms are effective as of October 2026.